Whisper app phone number4/2/2024 ![]() ![]() The information can include caller language preference, choices the caller made from a menu (Sales, Service), customer statusĪfter Whisper Announcement is enabled, the played announcements are specified in the call routing scripts. The content of the announcement can contain information about the caller that helps prepare the agent to handle the call. Plays only to the agent the caller hears ringing (based on existing ring tone patterns) while the announcement plays. Whisper Announcement plays a brief, prerecorded message to an agent just before the agent connects with each caller. ![]() Using Agent Greeting with Whisper Announcement.Whisper Announcement in Agent Desktop Software.Component Failure and Whisper Announcement.Whisper Announcement with Transfers and Conference Calls.While a Whisper Announcement Is Playing.Import Sample Whisper Announcement Scripts.Fail-Safe Timeout for Whisper Announcement in Unified CCE.Other Script Settings That Are Required for Whisper Announcement.Variable Length for Media Server Locale and Application Directory Variables.Specify Whisper File Locale and Application Directories.Specify Unified CVP Media Server Information.Specify WhisperAnnouncement Call Variable.Add Whisper Announcement to Routing Scripts.Change the Whisper Announcement Default Dialed Number.Configure Whisper Service Dialed Numbers.Deploy Whisper Announcement Audio Files to Media Server.Create Whisper Announcement Audio Files. ![]()
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